Frequently Asked Questions (FAQs)
1. What types of products does Benzooo sell?
Benzooo specializes in innovative and stylish home solutions, including air humidifiers, aroma diffusers, air purifiers, portable fans, and other functional yet elegant products designed to enhance your everyday living.
2. Are the products safe to use?
Yes, all our products are designed with safety and quality in mind. We ensure they meet the highest standards and provide clear instructions for safe and efficient use.
3. Do your products come with a warranty?
Most of our products come with a manufacturer’s warranty. Please check the product description or contact our customer service team for specific warranty details.
4. How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1–3 business days, and delivery takes 5–10 business days. You will receive a tracking number once your order is shipped.
5. Do you offer international shipping?
Yes, we ship internationally. Shipping fees and delivery times will vary based on the destination. Please check our shipping policy for more information.
6. What is your return and refund policy?
We offer a hassle-free return policy within 30 days of purchase. Products must be unused and in their original packaging. For refunds, please contact our support team to initiate the process.
7. Can I use essential oils with your humidifiers?
Yes, many of our humidifiers are also aroma diffusers designed for use with essential oils. Please check the product details to confirm compatibility.
8. How do I contact customer support?
You can reach our customer support team via email at support@benzooo.com or through the contact form on our website. We aim to respond within 24–48 hours.
9. Are your products eco-friendly?
We are committed to sustainability and ensure that many of our products are designed to be energy-efficient, rechargeable, and environmentally conscious.
10. How can I stay updated on new products and offers?
Subscribe to our newsletter on the Benzooo website or follow us on social media to stay informed about the latest products, exclusive discounts, and special promotions.
For further questions, don’t hesitate to reach out—we’re here to help!